Returns & Refunds

We want you to love what you ordered. If something's not right, here's how we make it easy.

Our Promise

You have 3 days from delivery to request a return. To be eligible:

• Item must be unworn, unused, and in its original condition
• Tags must still be attached
• Item must be in its original packaging
• You'll need your order number or proof of purchase

How to Start a Return

Email us at support@ggstore.co.in with your order number and reason for return. Please don't send items back before requesting a return — packages sent without a return request won't be accepted.

Once your return is approved, we'll send you a return shipping label along with clear instructions on where to send your package.

Damaged, Defective, or Wrong Item?

Check your order as soon as it arrives. If anything's damaged, defective, or not what you ordered, email us right away at support@ggstore.co.in with photos of the item — we'll sort it out quickly, at no cost to you.

Exchanges

Right now we don't offer direct exchanges. The fastest way to get the right size or item: return what you have, and place a new order for what you want — no need to wait for the refund to come through first.

Refunds

Once we receive and inspect your return, we'll email you to confirm whether it's approved. If approved, your refund goes back to your original payment method within 10 business days. Bank and card processing times may add a few extra days on top of that.

Haven't seen your refund after 15 business days from approval? Email support@ggstore.co.in and we'll look into it.

Questions?

We're here to help — reach us anytime at support@ggstore.co.in.