Shipping policy

At GG Store, we aim to deliver your orders quickly and safely. Please read our shipping policy below.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During sales or peak seasons, processing times may be slightly longer.

Shipping Time

Estimated delivery times within India:

  • Metro Cities: 3–6 business days
  • Other Cities & Towns: 5–8 business days
  • Remote Areas: 7–10 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Free Shipping on orders above ₹999 (Edit if applicable)
  • Orders below ₹999 may incur a shipping charge, which will be displayed at checkout.

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS (where applicable). You can use this tracking number to monitor your shipment.

Incorrect Address

Please ensure your shipping address and contact details are correct before placing your order.

GG Store is not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.

Delivery Attempts

Our courier partners may attempt delivery multiple times. If delivery is unsuccessful after the allowed attempts, the package may be returned to us.

Additional shipping charges may apply for re-shipping returned orders.

Delayed Deliveries

While we strive to deliver every order on time, unexpected delays can occur due to:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Courier operational delays
  • Government restrictions

We appreciate your patience in such situations.

Damaged or Lost Packages

If your order arrives damaged or appears to be lost during transit, please contact us within 48 hours of delivery (or expected delivery date) with your order number and supporting photographs, if applicable.

We will work with our courier partner to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: johnnyalceza2023@gmail.com